Affected by the epidemic, international flights have been severely delayed. On this basis, it is estimated that the time to reach each country will be extended by 1-2 weeks
Minooy provides fast and efficient parts delivery services for global customers. We provide all orders to our customers with free shipping and shipping by economical air mail transportation supply (10-30days) like Singapore Post, Hongkong Post, Swiss Post and China Post, etc.
International delivery time and cost
There are the following two modes of transportation.
1) Free shipping standard: Shipping cost: 0 USD
Buy any product from our website, you can enjoy free color matching service. Up to 10-15 working days worldwide (depending on your location).
2) DHL Shipping: Freight: 20 USD
You can also choose international express DHL, we will deliver the goods for you as soon as possible. This may take 3-7 business days to complete globally (depending on your location). Currently, we will charge a shipping fee of $20.
Usually we will ship the goods within 2-3 working days. Air mail usually does not exceed 40 working days, and express mail does not exceed 7 working days.
|Nation||Delivery time (natural days)|
|United States, Germany, United Kingdom, Australia, France, Netherlands||10-15 days|
|Spain, Norway, Singapore, Sweden, Austria, Japan, Belgium, India, Ireland, Turkey, Portugal, Czech Republic, Serbia, Nigeria, Luxembourg, Thailand, Malta, Estonia, Lithuania, Cyprus, Oman, Azerbaijan, Iceland, Albania, New Zealand New Zealand, U.S. Minor Outlying Islands, Switzerland, Denmark, Croatia, Canada||10-20 days|
|Russia, Slovakia, Morocco, Romania, Indonesia, Bulgaria, Kazakhstan, Latvia, Finland, Hungary, United Arab Emirates||10-25 days|
|Italy, Israel, Greece, Malaysia, Peru, South Korea, Vietnam||15-35 days|
|Mexico, Saudi Arabia, Colombia, Philippines||20-50 days|
|Brazil, Chile||At least 25 days|
|South Africa, Argentina||At least 35 days|
|Qatar, Mauritius||Delivery time cannot be tracked|
(Note: The delivery time is calculated from the time the goods are shipped from the warehouse.)
We will make every effort to ensure that you receive the package in time, but we are not responsible for the service transit time, which is determined by the carrier, excluding weekends and holidays, and may vary depending on the origin and destination of the package, especially during peak periods Expect. . We are not responsible for delivery delays due to weather, insufficient address information, holidays, carrier complications or customs delays
Customs clearance and import duties
Minooy does not add any taxes, value added tax, or other hidden fees. The total order amount you see on the checkout page (ie, product subtotal + shipping) is the amount you paid us. However, for international shipments, the recipient is responsible for all customs fees in his/her country/region. Sometimes products in certain value, or in certain categories, are not taxed.
Import duties and value-added tax may or may not be levied and will only be determined when the goods pass through the customs of your country/region. Please check the import policy of your country/region to understand your responsibilities.
All duties and taxes collected are borne by you (the buyer) and should be paid directly to the buyer’s government or courier company when the goods are delivered.
Minooy is not responsible for any shipping or customs delays, as this is beyond our control.
But if the goods sold are detained by the customs for any reason, we promise:
· If your goods are destroyed by the customs, you (the buyer) and me (the seller) will bear half of the loss.
· If the goods are returned to us from customs for some reason, we will confirm with you how to deal with the problem. We can reschedule the shipping or refund to your Paypal account for you.
* Please note that due to international logistics policies, sometimes shipping to remote destinations requires more time and additional costs. This additional delivery fee is required by the logistics company and must be borne by the consignee.
We are not responsible for the fact that the client does not provide enough information when it fails to deliver the command.
Frequently asked questions about shipping and delivery
Q: Do you deliver to a post office box address?
A: Currently our shipping partners cannot ship to post office boxes or APO/FPO military addresses. If you provide a post office box or APO/FPO military address, it will delay the delivery of your items.
Q: How do I know where my package has arrived?
A: After we ship, we will send you a tracking number via email so you can check the status of the order.
Q: Can I change my address?
Answer: If your order has not been shipped, we can help you change the address. But we regret to tell you that when the order is already on its way to the destination, it will be of no use. In this case, you may need to contact your local logistics company and find a solution.